Shipping Policy

Shipping Policy – btyeezone

Effective Date: October 13, 2025
Contact: +966510210959 | btyeezone@gmail.com

1. Overview

This Shipping Policy outlines how btyeezone processes, ships, and delivers customer orders. By purchasing from us, you agree to the terms below.

2. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed the next business day.

  • Processing times may vary during sales or peak periods.

3. Shipping Methods & Delivery Time

We offer several shipping options depending on your location:

  • Standard Delivery: 3–7 business days within Saudi Arabia.

  • International Shipping: Delivery times vary by destination (usually 7–21 business days).

Delivery timeframes are estimates and may vary due to factors such as customs, weather, or courier delays.

4. Shipping Fees

Shipping charges are calculated at checkout based on order weight, size, and destination. Occasionally, we offer free shipping promotions, which will be clearly stated on our website.

5. Order Tracking

Once your order ships, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment’s status through the courier’s website.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details. btyeezone is not responsible for delays or losses due to incorrect addresses. Re-shipment of returned orders may incur additional delivery fees.

7. Delayed or Lost Shipments

While we work with reliable couriers, unforeseen circumstances can cause delays. If your package is delayed or lost, please contact us, and we will assist in locating or reshipping your order.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund depending on the situation.

9. International Orders

For international customers:

  • Customs fees, duties, or import taxes (if any) are the buyer’s responsibility.

  • Delivery times may vary based on customs clearance procedures in your country.

10. Contact Us

For shipping-related questions or assistance, reach out to:

Last updated: October 13, 2025